Description
ORGANIZATION BACKGROUND
The Foundation of the Pennsylvania Medical Society is a nonprofit, tax-exempt public organization established in 1954 as the philanthropic affiliate of the Pennsylvania Medical Society. Its mission is to sustain the future of medicine in Pennsylvania by providing programs that support medical education, physician health, and excellence in practice. The purpose of the Peer Assistance Monitoring Programs (PAMP), Physicians' Health Program (PHP) and Nurses’ Health Program (NHP), is to provide education and information about impairment issues, intervention, triage and referral, and monitored recovery to all eligible healthcare professionals. The Peer Assistance Monitoring Programs handle a high volume of telephone calls and digital material, which can take priority over the primary position responsibilities outlined here.
POSITION SUMMARY:
This position focuses on providing administrative and professional support to the Peer Assistance Monitoring Program and assists in managing the current caseload per direction of the Director. This position takes check-in calls from healthcare professionals, new referrals from healthcare professionals, hospitals, treatment centers, Bureau of Professional and Occupational Affairs, and others; completes all standard advocacy letters; and reviews all charts for compliance.
Requirements
QUALIFICATIONS: Required Skills/Education/Knowledge
- Bachelor’s degree in psychology, social work, nursing or related field required
- 2 years’ experience in similar roles
- Knowledge of addiction/recovery issues is essential
- Ability to maintain information that is highly sensitive and strictly confidential
- Ability to organize and track multiple priorities
- Ability to work effectively with others under stressful conditions
- Ability to work well independently and within a team
- Strong problem-solving skills
- High standard of accuracy and attention to detail
- Proficient in Microsoft Word, Excel, and Outlook
- Valid state issued drivers’ license
SPECIAL REQUIREMENTS:
This position requires the ability to communicate with and work cooperatively with many different people internally and externally, and the ability to adjust to constant change.
