Description

Company: Deutsche Telekom AG
Job ID: 237957
Location: Germany : Nordrhein-Westfalen : Bonn
Career level: 05 - Management
Experience required: 5 years and more
Employment type: 01 - Regular (Part Time possible)
Weekly working hours: 38,00
Amount of travel: 0-25%
Languages required: English; German
Application deadline: 10/02/2025

Deutsche Telekom AG

We feel as much at home in Bonn as we do in the 50 other countries around the globe where we provide our services. As one of the leading telecommunications providers in Europe, we also have a footprint in the markets in Asia and the United States. We're on our way to become one of the industry's top service companies and want you to help us to get there.

Tasks

• Lead the strategy, design, and go-to-market execution of handset propositions, including trade-in, forward trade-in, insurance, and other device lifecycle programs
• Identify and develop new commercial opportunities to drive ARPU, customer satisfaction, and retention
• Own and optimize the end-to-end customer journey across mobile handset acquisition, upgrades, trade-in, and retention touchpoints
• Collaborate with product, marketing, sales, and operations teams to deliver seamless propositions and exceptional customer experiences
• Negotiate, manage, and expand relationships with external partners (e.g., OEMs, insurance providers, trade-in vendors) to maximize value creation
• Monitor market trends, competitor activity, and customer insights to inform strategy and maintain a market-leading position
• Lead cross-functional teams to execute roadmap priorities efficiently and effectively

Requirements

• Proven experience in business development, mobile handset proposition management, or commercial roles in telecommunications or consumer electronics
• Deep understanding of the handset ecosystem, including trade-in programs, device financing, insurance, and device lifecycle services
• Track record of launching revenue-generating initiatives, increasing ARPU, or improving B2C customer retention
• Experience managing complex customer journeys and collaborating across diverse teams
• Excellent communication, negotiation, and stakeholder management skills-internally and with strategic partners
• Fluent in English; additional European languages are a plus

Profile

You have a degree Business Administration or comparable vocational training with a corresponding specialization or subject-specific additional training or several years of professional experience in the field of product development.

Furthermore, you are characterized by detailed company-specific knowledge or exceptional specialist knowledge and skills:

• Very good experiences in classic and agile forms of cooperation
• Excellent experience in the management of strategically oriented projects
• Outstanding knowledge and experience in the commercial and Mobile Handset environment
• Several years of experience in commercial management for 5-8
• Detailed market knowledge in the field of Device Ecosystems
• Excellent knowledge of MS Office
• Analytical way of working and strong ability to work in a team

Severely disabled applicants with equal qualification will be given particular consideration.

Severely disabled applicants with equal qualification will be given particular consideration.

Your contact: Lidia Kocsis
Phone: +49 1511 8431127
E-mail: [email protected]

https://www.xing.com/companies/deutschetelekomag
https://www.linkedin.com/company/telekom