Description
The Community Services Manager is a part of the library’s executive leadership team. It serves as a section manager for our Adult Services, Branch Services, Youth Services, and Circulation work groups. It is responsible for maintaining high-quality customer service and programming opportunities with a focus on community. This position requires a strong leader to support our fabulous team of supervisors, fostering a collaborative environment that promotes innovative library services. The leadership team is tasked with developing policies and standards that guide library operations, while also building partnerships with internal and external stakeholders to achieve strategic goals.
The ideal candidate will possess a high level of emotional intelligence, enabling them to enrich a human-centered service model that supports equity and inclusion within the library system. In addition to administrative duties, the Community Services Manager will handle various responsibilities such as facilitating meetings, analyzing data, creating reports, and addressing personnel matters. A strong ability to manage projects and clearly and effectively communicate is essential. The role demands a balance of competing priorities, ensuring that work is assigned appropriately and completed efficiently within set timelines. This role is part of our In Charge of Building team, and candidates with a strong trauma-informed approach and de-escalation skills are vital to supporting our community and library team. This position qualifies for Spanish or ASL bilingual pay.
For more information and to apply: Community Services Manager | Job Details tab | Career Pages
Requirements
Minimum Qualifications
Experience
Four years of increasingly responsible professional library or analogous (such as non-profit or government) experience, including one year of supervisory experience.
Training
Possession of a Master of Library Science degree from an American Library Association accredited college or university strongly preferred. Other relevant combinations of education and experience will be considered.
Background
Must pass a background check.
License
Valid Oregon driver’s license (or the ability to obtain by date of hire); must pass driving records check and, if hired, maintain a driving record that meets the City’s standard. Oregon law requires that an out-of-state license holder must obtain a valid Oregon license (with appropriate endorsements) within 30 days of becoming domiciled in the state (ORS 803.355).
