Description

Summary

This person oversees the different functions of the food and beverage areas within the hotel. Responsibilities may include scheduling, forecasting and training, ensuring compliance with federal, state and local laws as well as all operating procedures. The ideal candidate for this role will be tasked with elevating food and beverage offerings in all outlets while enhancing service experience. Strong communication, analytical and leadership skills is paramount. The salary range for this position starts at $61,800/year. Actual pay will be commensurate with experience.

Job Responsibilities:

• Responsible for the day-to-day operation of the Hotel's restaurants, bars & Events.
• Manage approved budget, concepts, marketing plans and objectives.
• Implement and maintain Food & Beverage sales/marketing programs
• Work closely with leadership to ensure guests satisfaction
• Resolve guests concerns & complaints as appropriate to maintain a high level of customer satisfaction and quality
• Exercise quality control for both food and beverage
• Hire, train, empower, coach and counsel colleagues
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for beverage operations
• Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
• This role is highly visible in the operation. Recognizing and maintaining relationships with regular guests as well as cultivating relationships with new patrons through effective marketing and personal interaction is paramount.
• This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Why Work at Hyatt?

• Enjoy free meals in our colleague cafeteria for every shift worked
• Free parking on-site
• 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
• Discounted & Complimentary hotel room nights
• Medical, Dental, Vision Insurance - (Full-Time colleagues)
• Flexible Spending Account (Full-Time colleagues)
• Retirement Savings Plan
• Basic Life Insurance
• PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Annual of Season Ski Pass Bonus

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• The ideal candidate will have 2+ years of progressive hotel leadership experience within Food and Beverage
• Demonstrated ability to effectively interact with guests
• Proven leadership skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven record of accomplishment in high volume concept, effective communicator, effective in providing exceptional customer service and ability to achieve financial, engagement and service goals.
• Experience with purchasing and inventories, comprehensive administrative skills, knowledge of inventory and control