Description

Overview

The General Manager is responsible for overseeing the daily operations of Oak Hills Golf Course, including golf operations, food & beverage, grounds maintenance, pro shop management, budgeting, staffing, marketing, and customer satisfaction. The GM will be expected to provide strong leadership, ensure financial performance, and create a culture of hospitality and service excellence.

Experience Required

• 5+ years of experience in golf course management, hospitality, or club operations.
• Proven leadership and team management experience.
• Strong business acumen, including budgeting, forecasting, and financial oversight.
• Excellent communication and interpersonal skills.
• Knowledge of golf operations software (e.g., GolfNow, Club Prophet, ForeUP, etc.).
• A passion for golf and a commitment to providing an exceptional guest experience.
• Bachelor's degree in Business, Hospitality, Sports Management, or related field preferred.
• PGA membership is a plus but not required.

Essential Responsibilities

• Lead and manage all departments: golf operations, agronomy, food & beverage, events, and pro shop.
• Develop and execute annual budgets, strategic plans, and operating procedures.
• Hire, train, supervise, and evaluate department heads and staff.
• Ensure superior guest service and resolve customer issues promptly and professionally.
• Work closely with the superintendent to maintain quality course conditions.
• Oversee tee sheet management, pace of play, tournaments, and league operations.
• Collaborate on marketing initiatives to attract new golfers and event bookings.
• Ensure compliance with all applicable laws, safety regulations, and health codes.
• Report regularly to ownership/board with financial and operational updates.
• Build and maintain strong community relationships and promote the Oak Hills brand.

Benefits

• Competitive salary commensurate with experience
• Performance-based bonus structure
• Health and dental insurance options
• Paid time off and holidays
• Complimentary golf privileges