Description

Join a team committed to building a strong control environment and protecting the integrity of our business. As part of Control Management, you will collaborate across functions, drive meaningful change, and help ensure our firm's continued success. Your contributions will support the identification and remediation of control issues, reinforcing our commitment to operational excellence. Be part of a group that values partnership, innovation, and proactive problem-solving.

As a Location Control Manager - Associate in the APAC Controls Management team, you will help develop and maintain a robust control framework across business lines and corporate functions. You will work with stakeholders to identify, escalate, and remediate control issues, ensuring risks are managed effectively. You will contribute to a culture of continuous improvement and operational resilience, working closely with colleagues across the firm.

Job responsibilities

• Support the controls agenda for the location, partnering with Business Control Managers to proactively identify, escalate, and remediate control issues
• Present an aggregated view of operational risk controls across locations, escalating emerging issues to governance and supporting remediation efforts
• Ensure issues are addressed through appropriate governance and that remedial actions are fully embedded
• Collaborate across business lines, corporate functions, risk, compliance, and audit to form an end-to-end view on controls and assess potential systemic gaps or emerging risks
• Benchmark control capabilities and practices, promoting the sharing of best practices across functions
• Monitor the effectiveness of controls and support continuous improvement in control design and execution
• Analyze data and trends to identify improvement opportunities and associated risks
• Support optimization of control practices and resolution of cross-business issues
• Engage business and functional managers to mitigate risks and prioritize high-impact issues
• Maintain effective working relationships with regulators, internal audit, and control partners
• Act decisively in high-risk scenarios, making well-reasoned decisions under pressure

Required qualifications, capabilities, and skills

• Bachelor's degree in finance or related discipline
• Minimum of 5 years of experience in controls, operational risk, audit, operations, compliance, or other control-related functions within financial services
• Strong understanding of business processes, controls, and risk assessment methodologies
• Ability to articulate business unit functions, controls, and risks, and to identify gaps and develop solutions
• Experience in developing and implementing risk mitigation strategies
• Excellent written and verbal communication skills, with the ability to present information to diverse audiences
• Ability to build and maintain effective relationships with stakeholders at all levels
• Experience supporting or influencing cross-functional and geographically diverse initiatives

Preferred qualifications, capabilities, and skills

• MBA would be a plus
• CPA or CA qualification
• Prior experience in Investment Banking, Capital Markets, Transaction Services, Private Banking, or Investment Management
• Familiarity with the firm's core businesses or corporate functions
• Experience negotiating and influencing key decision makers across functions
• Track record of supporting process improvements and sharing best practices

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.