Description

Department:

Location:
Health Sciences Center
Time Type:
Full time
Worker Type:
Regular
Job Req ID:
R107454
Minimum Requirements:
Bachelor's degree in a related field and four (4) years of relevant experience or an equivalent combination of education and experience (7 Salaried)
Position Description:

The University of Louisville School of Dentistry prepares students for a career in Dentistry. Dental Clinic Staff are an integral part of that preparation in that they facilitate the interface between student providers and their patients during a critical time in their studies, within the clinic setting. While their first two years are spent in a traditional classroom setting, student providers spend their last two years in a dental clinic setting learning hands on. All dental support staff directly support the work of the students as they progress towards completion of their clinical requirements. This position is located at 501 South Preston Street, Louisville, KY 40202.

Benefits - The University of Louisville has an exceptional benefits package; to learn more about our benefits please visit here.

The School of Dentistry is seeking to hire a Manager, Dental Clinic. This position directly supports the Office Manager of the Emergency and Limited Care Treatment Clinics, which includes operations supervising of the following areas; Admissions, Emergency, Hygiene, DMD Recall, OHR, TMD, Operative Competencies, DMD Oral Surgery, Care Partners, Lobby Reception, Records, Denture, Call Center.

Essential Duties and Responsibilities:

• Works with Office Manager, faculty, peers and supervisors to deliver customer service oriented and patient centered care within the DMD clinics.
• Assist the Office Manager in the supervision of approximately 18 direct reports; organizing coverage in all areas responsible, approving time sheets as appropriate.
• Assist the Office Manager in managing patient volume; cross train to support PSRs while checking patients in, and to support Assistants with clinic operations.
• Monitor insurance claim notes from the Billing Office and support the staff in making necessary corrections for successful collection.
• Develop payment plans with patients who have overdue balances.
• Facilitate the transfer of patient information regarding medical consults.
• Supervise the entry point of incoming referrals, ensuring that patients are registered and referrals distributed to the appropriate clinics in a timely manner.
• Collaborate with Quality Assurance to provide first point of contact response to escalated patients.
• Monitor and maintain equipment in and out of the clinic.
• Assist with the organization, the distribution and the monitoring of Veterans Compassionate Care Funds.
• Maintains HIPAA, OSHA and Infection Control compliance at all times.

The ideal candidate will have clinical dental experience and knowledge of an electronic health record database. He or she will also be proficient in basic computer skills, including Microsoft Office Suite.

Target Compensation Maximum:
$89,483.00
Target Compensation Minimum:
$59,655.00
Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 215 Central Avenue, Ste 205 - Louisville, Kentucky 40208.

If you require assistance or accommodation with our online application process, please contact us by email at [email protected] or by phone 502-852-6258.