Description

Job Description

The Operations Manager plays a pivotal role in ensuring the efficient and effective operation of a large university dining center, working under the direction of the Assistant Director and adhering to Virginia Tech Dining standards. This position is responsible for overseeing various aspects of restaurant management, including staff supervision, food handling and safety, sanitation, and guest satisfaction. The Operations Manager also plays a crucial role in leadership, training, and fostering a team environment. The Operations Manager will collaborate closely with the Assistant Director to maintain high-quality service and customer satisfaction while managing all operational and administrative aspects of the restaurant.

Required Qualifications

• High school diploma or equivalent.
• Previous experience in restaurant or food service management.
• Strong leadership and communication skills.
• Experience with employee relations, training, and performance evaluations.
• Proficiency in food safety regulations, including HACCP and ServeSafe.
• Excellent problem-solving and decision-making abilities.
• Strong organizational and time management skills.
• Flexibility to work in a dynamic and fast-paced environment.
• Commitment to maintaining high standards of quality, safety, and sanitation.

Preferred Qualifications

• Bachelor's degree in Hospitality Management, Food Service Management, related field, or significant management experience of similar position.
• Knowledge of Virginia Tech Dining policies.
• Strong leadership and communication skills.

Pay Band

4

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

Salary $48,000 - $52,000/year and commensurate with experience

Hours per week

40

Review Date

September 23, 2025

Additional Information

The successful candidate will be required to have a criminal conviction check as well as a driving check with a safe driving record.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact (insert name) at (insert email address) during regular business hours at least 10 business days prior to the event.

Advertised: September 11, 2025
Applications close: