Description

Hiring Manager: Adam Tondryk

Talent Acquisition Advisor: Thorsten Henrich

Job Code Level: CMP5

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AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Come and join our Cloud Services team based in one of our Offices in Germany or from the Home Office with your commitment as a

Sr. Cloud Services Program Manager

YOUR IMPACT
Step into a pivotal leadership role at OpenText where you'll drive high-impact eDiscovery projects across Europe, shape the future of AI-powered legal review, and work alongside global experts in a fast-paced, client-facing environment. This is a unique opportunity to combine legal expertise, technology, and strategy to lead innovation in one of the most dynamic sectors of the legal industry.

WHAT THE ROLE OFFERS

• Leadership & Autonomy: Independently lead and manage end-to-end Managed Review projects across EMEA, with full ownership over review strategy, execution, and client satisfaction
• Client-Facing Influence: Act as a trusted advisor to clients and internal stakeholders, lead high-level meetings, and represent the OpenText Managed Review team in strategic discussions
• Strategic Oversight & Mentorship: Mentor junior review managers, shape departmental goals, contribute to training materials, and drive best practices across teams
• Cutting-Edge Technology & Innovation: Play a key role in the adoption of AI-powered review tools and technologies, while staying current with industry trends and eDiscovery advancements
• Cross-Functional Collaboration: Work closely with teams across Product, Sales, Training, and Professional Services to ensure integrated, client-aligned service delivery
• Performance & Quality Management: Supervise entire review lifecycle (including QC and Handoff), manage team performance, and maintain high standards of quality and compliance
• Professional Growth & Certifications: Opportunity to build credentials with OpenText tools, project management certifications, and gain experience in a global legal tech environment

WHAT YOU NEED TO SUCCEED

• Strong Legal & Technical Background: Completion of first and second state exams (or equivalent legal European qualifications), along with deep understanding of litigation lifecycle, EDRM, and technology-assisted review (TAR/CAL)
• Leadership & Team Management Skills: Proven ability to lead, supervise, and motivate large document review teams for litigation-related projects, data subject access request projects, and data breach projects while ensuring quality, performance, and professionalism
• Project Management Expertise: Experience in creating and executing project plans, managing resources and timelines, and delivering under tight deadlines in fast-paced, high-pressure environments
• Client-Focused Mindset: High-level client service orientation with the ability to anticipate needs, manage expectations, and build long-term trusted relationships
• Commitment to Continuous Improvement: Proactive approach to identifying process enhancements, contributing to innovation, and driving adoption of new tools, technologies, and best practices
• Technical Proficiency: Familiarity with OpenText eDiscovery (formerly Axcelerate) or similar platforms; ability to demonstrate and explain technical concepts to users with varying levels of expertise
• Flexibility & Resilience: Willingness to travel across Europe as needed; ability to adapt in dynamic environments while maintaining focus and quality
• Excellent Communication Abilities: Clear and concise verbal and written communication skills in English and at least one European language, with the ability to engage effectively with clients, teams, and cross-functional stakeholders

ONE LAST THING:
OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

You'll not only influence top-tier legal outcomes but also mentor rising talent, collaborate across global teams, and be at the forefront of transforming how cutting-edge legal technology is applied in real-world, high-stakes matters.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.