Description
El Camino College
Theatre Operations Manager
Req: C2526-012
Division: Arts, Media and Entertainment
Close Date: TUESDAY, SEPTEMBER 30, 2025 AT 3 P.M.
Complete job description and application available online at: https://elcamino.igreentree.com/css_classified
KEY ROLES/RESPONSIBILITIES
Under general direction of an assigned administrator, exercise leadership of the areas assigned providing functional supervision over assigned positions. Implement the department's vision and develop, organize, and implement goals and objectives; plan, develop, organize schedule, direct, improve and evaluate assigned programs, services, and activities; and provide oversight, development, and coordination of all elements of the areas assigned, including Front and Back of House operations in the Marsee Auditorium, Campus Theatre, Haag Recital Hall;, theatre/music/dance department performances, campus events, and rental and community events. Establish and track budgets for performances. Supervise and evaluate assigned staff. Foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the assigned unit, department, and division; lead by example; actively participate in and support College-wide shared governance components and activities and other collaborative processes; encourage professional excellence among assigned staff; and promote, foster, and facilitate an organizational culture of customer service, teamwork, and innovation.
REPRESENTATIVE DUTIES
The following duties and responsibilities are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and For a full listing of duties and work expectations, please refer to the job description located at: Theatre-Operations-Manager.pdf
FUNCTIONAL RESPONSIBILITIES:
1. Plan, oversee, and produce various department shows from pre-production through opening/closing of the performance. Conduct meetings and participate in selection of plays for all theatre department seasons.
2. Assist faculty in planning and preparing entries into theatre festivals. Prepare memos, applications, and other materials.
3. Analyze and determine technical labor and supply budgets for academic productions, campus events, and rentals. Administer budgets, track expenditures, issue purchase requisitions and consultant agreements, and initiate budget transfers as needed.
4. Prepare and submit payroll forms for full-time and hourly staff.
5. Research technical theatre equipment for rental and purchase for productions; compile bids from vendors on major purchases.
6. Support faculty in creating and maintaining pre-apprenticeship opportunities for students in technical theatre disciplines leading to registered apprenticeships.
7. Oversee ticket office operations, ticketing software/vendor, policies, and reconciliations.
8. Ensure excellent patron experience and ADA compliance for all venues.
9. Supervise event coordination for all theaters and manage front-of-house staff.
10. Develop and enforce operational policies and procedures for audience services.
11. Oversee the scheduling of events for all theater venues.
12. Schedule both production staff and front-of-house personnel for events, rehearsals, and work calls.
13. Meet with perspective renters and college clubs to determine feasibility of accepting, scheduling, and crewing production or event.
14. Conduct meetings with Facilities rental team.
15. Create billing for backstage and front-of-house labor.
16. Conduct tours of theatre facilities to prospective users.
17. Supervise and evaluate assigned staff including technical personnel and front-of-house staff.
18. Assign duties to full-time staff and part-time crew for productions, special projects and repairs, and maintenance activities.
19. Coordinate student worker/volunteer programs supporting theatre operations.
20. Communicate with administration, staff, and contractors to coordinate activities and programs, resolve issues and conflicts, and exchange information.
21. Serve as a liaison between faculty, directors, and technical staff for academic productions.
22. Attend a variety of meetings as assigned.
ORGANIZATION MANAGEMENT
1. Maintain up-to-date knowledge of the regulations, policies, requirements, and eligibility criteria for assigned programs and ensure compliance with the College's policies, procedures, and practices.
2. Strengthen processes, programs, and services through the effective and efficient use of assessment, program review, planning, and resource allocation. Implement priorities in conjunction with the College's comprehensive planning and budgeting guidelines. Implement an organizational structure that maximizes utilization of resources and ensures effective and efficient delivery of services.
3. Train, supervise, motivate, and evaluate the performance of assigned managerial, professional, operational, technical, and support personnel; recommend transfers, reassignment, termination, and disciplinary actions as needed; delegate and review assignments; evaluate work products and results, implement appropriate procedures to accommodate need for information and assistance; establish and monitor timelines and prioritize work. Monitor employee performance on a regular basis and provide coaching for performance improvement and/or development as needed. Anticipate, prevent, and resolve conflicts under areas of supervision.
4. Implement plans for efficient and appropriate use and security of assigned facilities; ensure compliance with health and safety regulations.
5. Work with Information Technology personnel on a continual basis to enhance and improve relevant computer systems. Learn and apply emerging technologies to perform duties and provide services in an efficient, organized, and timely manner. Work to modernize infrastructure and technological resources to facilitate a positive learning and working environment and promote student success.
6. Perform other duties as assigned.
JOB QUALIFICATIONS
MINIMUM QUALIFICATIONS
Education: Bachelor's degree from an accredited college or university in theatre management, business, management, or related field.
Experience: Three (3) equivalent full-time years of experience in theatre management and computerized ticket office operations; two (2) equivalent full-time years of guest relations and customer service experience; three (3) equivalent years of supervisory experience.
DESIRED QUALIFICATIONS
Desirable Education: Master's degree from an accredited college or university in theatre management, business, management, or related field.
Desirable Experience: Five (5) equivalent full-time years or more of progressively responsible theatre management, computerized ticket office management, guest artist relations and customer service experience; three (3) full-time equivalent years of supervisory experience.
Knowledge/Areas of Expertise:
Technical theatre production and Front of House procedures, policies, and operations in both educational and professional settings.
Venue management and event coordination.
Operation and applications of computerized ticketing systems, computer networks, printers, and peripheral equipment.
Accounting principles, practices and procedures for ticket sales and receipt of revenues.
Stage management procedures and production crew operations.
Theatre terminology.
Principles of customer service and audience development.
Interpersonal skills using tact, patience and courtesy.
ADA requirements for performance.
Budget development and administration.
Business software and hardware experience.
Personnel supervision and evaluation.
Operation of a computer and assigned software.
Abilities/Skills:
Supervise and evaluate staff.
Supervise the use and maintenance of the computerized ticketing system.
Develop financial and statistical reports, and related marketing activities.
Prepare and administer budgets related to theatre personnel, supplies and equipment, and front of house operations in an effective and business-like manner.
Develop quality customer service standards.
Ability to work well with students, faculty, staff, and the general public
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully.
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Standard office setting. Duties are performed primarily in an office environment while sitting at a desk or computer workstation. Incumbents are subject to extensive contact with students, faculty, and staff with frequent interruptions, noise, and demanding timelines. At least minimal environmental controls to assure health and comfort. Frequently involves working non-standard, evening, and weekend hours.
Physical Demands
Incumbents regularly sit or stand for long periods, travel short distances on campus on a regular basis, travel to various locations to attend meetings and conduct work, use hands and fingers to operate an electronic keyboard or other office machines, reach with hands and arms, speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry, and/or move objects weighing up to 25 pounds.
* Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.*
CLOSING DATE: TUESDAY, SEPTEMBER 30, 2025 AT 3 P.M.
SALARY Starting salary is $6,840 per month. Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis. Salary increases are granted on the first day of the month following each year of service, until Step F is reached ($8,784 monthly).
Employees contribute 8% of their earnings toward the Public Employees Retirement System (PERS).
CONDITIONS OF EMPLOYMENT
This is a full-time, twelve-month management position. The standard work week is 40 hours of scheduled duty per week of not more than five consecutive work days. During the winter recess, all management positions are required to charge three (3) days of accrued vacation between the Christmas and New Year holidays. Excellent fringe benefits include eight 32-hour workweeks during the summer.
Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts. Candidates selected for employment must agree to be fingerprinted, submit Certificate of Completion of the Tuberculosis Risk Assessment and/or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.
ADA ACCOMMODATIONS
Applicants with disabilities requiring special accommodations must contact the ADA Compliance Officer at least five (5) working days prior to the final filing date: ADA Job Applicant Accommodation Request (maxient.com)
BENEFIT HIGHLIGHTS
Health, Life, Dental and Vision Insurance
The College provides a diversified insured benefit program for all full-time employees, including medical, dental, vision and life insurance. Dependent medical, dental, and vision insurance is available, toward which both the College and the employee contribute.
Sick Leave and Disability
Paid sick leave is granted equal to one day for each month of service. Sick leave days may be accumulated indefinitely. Rather than State Disability Insurance.
Retirement
Full-time employees contribute a percentage of their regular salary to the Public Employees Retirement System (PERS) and Social Security. Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.
Summer Work Hours
During the summer, employees work eight 32-hour work weeks with full pay.
TO APPLY
An applicant must submit the following by the closing date:
Online application: http://www.elcamino.edu/jobs
Cover letter describing how applicant meets the qualifications.
Resume including educational background, professional experience, and related personal development and accomplishments.
Pertinent transcripts (PDF format only) as stated in the required qualifications. (Unofficial computer-generated academic records/transcripts must include the name of the institution and degrees awarded to be acceptable.) Multiple page transcripts must be loaded as ONE PDF document.
Foreign Transcripts: Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. For information on transcript evaluation services, please visit: http://www.ctc.ca.gov/credentials/leaflets/cl635.pdf.
IMPORTANT NOTE: Documents submitted or uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position you apply for by the closing date. Failure to do so will result in an incomplete application. Applications with an incomplete status will not receive consideration. You may check the status of your application online.
If you need assistance you may call 310-660-3593 Ext. 3807 between the hours of 8:00 a.m. and 4:00 p.m., Monday through Friday or by email at [email protected].
Due to the large volume of calls received on closing dates, we highly recommend that you do not wait until the last day to apply so that we may assist you with questions or technical matters that may arise. Give yourself sufficient time to complete the profile, which may take 45 minutes or more. Positions close promptly at 3:00 p.m. PST (pacific standard time).
JEANNE CLERY ACT COMPLIANT
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, El Camino College has published an Annual Security Report, and all required statistical data. These publications include Clery crime statistics for the previous disability three years relevant to El Camino College classes and activities, in addition to institutional policies concerning campus safety and security. The information is also available in printed form in the lobby of the Police Department and in select locations on campus. Upon request, the Campus Police Department can provide or mail out copies of this publication. Contact them at 310-660-3100.
EL CAMINO COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER
The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law.
