Description
Make a Difference and Join our Leadership Team at Caribou Medical Center
Are you a strategic thinker with a passion for healthcare finance and leading high-performing teams? Caribou Medical Center is seeking an experienced Director, Revenue Cycle to lead our patient accounting and admitting functions. This is a vital leadership role reporting directly to the Chief Financial Officer (CFO) and overseeing revenue cycle operations, patient access, and financial services with a strong emphasis on regulatory compliance, process improvement, and customer service.
What You’ll Do
As the Director, Revenue Cycle, you will guide a dedicated team responsible for all aspects of patient billing, admitting, collections, cash management, claims processing, and patient financial counseling. You'll also play a key role in collaborating across departments to drive financial performance and support exceptional patient experiences.
Key Responsibilities
- Provide strategic oversight of all PFS functions including charge master management, third-party payer processes, charity care, and managed care contract review
- Ensure compliance with Medicare regulations and hospital policies
- Conduct accounts receivable analysis and quality assurance reporting
- Collaborate with financial counselors to support patient financial needs
- Manage PFS departmental budget, productivity, and forecasting
- Lead staff recruitment, development, evaluations, and retention efforts
- Serve as a liaison between the finance team, clinical departments, and external partners
- Identify and implement performance improvement opportunities aligned with hospital goals
What We’re Looking For
- Required: Bachelor's degree in Business Administration, Finance, Accounting, or related field
- Required: Minimum of 3 years in healthcare financial management or revenue cycle leadership
- Required: Proven experience leading teams in a healthcare environment
- Strong analytical skills and working knowledge of healthcare billing, payer contracts, and compliance
- Excellent communication, leadership, and interpersonal skills
- Experience with financial services software and EMR systems is a plus
Why Join Caribou Medical Center?
At Caribou Medical Center, we combine compassion, integrity, and excellence to serve our community. As a leader on our team, you’ll be part of a mission-driven organization committed to delivering high-quality, accessible care. We offer a collaborative work environment, competitive compensation, and a culture that values innovation and continuous improvement.
Position Details
Schedule: Full-time, exempt
Hours: Monday–Friday, typically 8-hour days (may vary based on operational needs)
Reports To: Chief Financial Officer (CFO)
Work Environment
This position operates in a hospital setting with regular interaction across departments. While primarily office-based, occasional visits to clinical and patient-facing areas are required. You may be exposed to standard clinical risks, such as infectious agents or chemical odors.
Ready to Lead With Us?
If you're a forward-thinking healthcare finance leader ready to make a meaningful impact, apply today and help shape the future of patient financial services at Caribou Medical Center.
Requirements
What We’re Looking For
- Required: Bachelor's degree in Business Administration, Finance, Accounting, or related field
- Required: Minimum of 3 years in healthcare financial management or revenue cycle leadership
- Required: Proven experience leading teams in a healthcare environment
- Strong analytical skills and working knowledge of healthcare billing, payer contracts, and compliance
- Excellent communication, leadership, and interpersonal skills
- Experience with financial services software and EMR systems is a plus
