Description
At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.
About this role
Responsible for directing advancement operations, including donor data management, reporting, gift processing, and compliance. Ensures the integrity, accuracy, and strategic use of donor information to support fundraising, stewardship, and decision-making.
What a day of an Advancement Services Director looks like:
- Oversees donor information tracking using Council for Advancement and Support of Education (CASE) standard best practices, ensuring compliance with industry guidelines and ethical standards.
- Maintains and optimizes the donor database to support prospect management, segmentation, and reporting needs. Ensures accurate record keeping on all donor information, including gifts, pledges, stewardship activities, and donor interactions.
- Establishes and enforces data governance policies, procedures, and quality control protocols.
- Directs the creation and distribution of comprehensive endowment and donor impact reports to demonstrate philanthropic outcomes, strengthen donor stewardship, and support strategic decision-making.
- Ensures compliance with IRS regulations, donor intent, and institutional policies.
- Oversees all gift processing functions, including managing receipts, acknowledgments, and documentation for all contributions.
- Ensures integration between advancement systems and institutional platforms.
- Develops and strengthens relationships with campus service providers and works collaboratively to ensure successful outcomes. Meets regularly with donors, clients, colleagues, and college leadership to discuss strategy, elements, and report on progress.
- Manages the activities of two or more staff. This includes but is not limited to setting goals, providing guidance, conducting performance appraisals, and identifying training and development needs.
- Maintains current knowledge of field or profession. Travels to training workshops, conferences, meetings, and professional events outside of college locations, as needed.
- Performs other job-related duties as assigned.
Requirements
We’d love to hear from you if you have the following:
Education and Experience:
- Bachelor’s degree
- Four years of related experience in advancement services, development operations, or related field
- Experience with endowment reporting and financial reconciliation processes
Knowledge of:
- Microsoft Office Professional or similar application
- Raiser’s Edge or similar fundraising and donor management software
- CASE standards, gift processing, and advancement data governance
- Donor database systems and reporting tools
Skilled in:
- Strategic thinking including effective planning, setting goals, monitoring progress, tracking results, and making appropriate adjustments to plans based on circumstances and context
- Creative thinking and problem solving to explore new technology, processes, and approaches
Ability to:
- Handle highly sensitive information with the utmost confidentiality
- Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
- Collect, organize, and analyze complex data to develop new conclusions and translate into actionable insights
- Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
- Thrive in a fast-paced environment with the capacity to prioritize, process, and execute multiple projects at a high-level of accuracy and attention to detail
Licenses, Registration, Certifications, or Special Requirements:
- Regular physical attendance required
- Some periods throughout the year will require extended work hours including nights, weekends, and college closures
Preferred, but not a must:
Education and Experience:
- Master’s degree
- Experience in higher education or nonprofit fundraising
Work Environment and Physical Demand - Frequency
- Reach and grasp objects. - Occasionally
- Stoop, bend, kneel, crouch, or crawl. - Occasionally
- Stand for extended periods of time. - Occasionally
- Sit for extended periods of time. - Daily
- Repetitive movement of wrists, hands, fingers - Daily
- Receive and understand information through oral and written communication. - Daily
- Communicate information verbally. - Daily
- Communicate information in writing. - Daily
- Proofread and check documents for accuracy. - Daily
- Interaction with general public. - Daily
- Work a fluctuating work schedule. - Weekly
This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.
The minimum base pay for this position starts at $69,593.00 annually; however, the offer may vary based on the candidate’s education and experience.
